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Our Process & Fees

Embarking on a new travel journey should be filled with anticipation and joy, not the stress of planning and logistics. But with the right guidance, your journey can transform from overwhelming to exhilarating. As a dedicated travel agent, I am committed to simplifying your travel experience, tailoring itineraries that suit your unique needs, and ensuring every trip is memorable.

 

Ahead, you'll find a detailed overview of my service fees, crafted to offer you exceptional value and peace of mind. Let's turn your travel dreams into reality, one destination at a time. Let's embark on your next adventure together. Let's turn your travel dreams into reality, one destination at a time.

  

 

OUR PROCESS

 

Step #1- Schedule a Vacation Planning Session (Call)

 

We will schedule a Vacation Planning Session call, at your convenience, to discuss what travel needs and expectations you have for your vacation trip.  During this call:

 

  1. I will provide some recommendations for your trip, based on the information I gather from you;

  2. I will suggest the best Travel Planning Package that will fit your needs;

  3. I will discuss the fees applicable to the travel planning package of your selection

 

This information will help us know if we are a good match to work with each other and if I can be of assistance.

 

Step #2 - Sign Client Engagement Letter

 

After our Vacation Planning call and if you are seriously interested in engaging my travel planning services, I will complete and send you a "Client Engagement Letter".

 

This engagement letter will describe the services I will be providing you throughout your vacation planning process, and during your vacation time, based on the Travel Planning Package you've selected. It will also confirm the cost of your Travel Planning Package and the different types of payment methods available for you to submit the payment. After you have reviewed this letter and are in agreement with it, you will electronically sign it and return it to me.

 

Step #3 - Research and Planning Begins

  

After I have received your signed Client Engagement Letter, as well as the payment of the fees for the service package you have selected, I will proceed and begin the necessary research with all applicable suppliers, in order to create a proposal that will fulfill all of your travel needs. This process could take up to seven (7) days, depending on how many proposals have to be created and how many amenities or services should be included In each.

  

Step #4 - Review, Select & Time to Book your Trip

 

Once you review and select the proposal that works best for you, I will send you an invoice with a credit card authorization for any deposit or full payment that may be required by any of the supplier you will be using. I will then proceed and make all of the bookings with the corresponding suppliers, as well as make any reservations that are needed to complete your travel itinerary.

 

Step #5 - Confirmations go Out

 

Once all of your bookings and reservations are done, I will send you via email an updated itinerary that will include all of the confirmation numbers and/or any information you may need during your trip.

 

 

Why Charge a Travel Planning Package Fee?

 

At Never Stop Packing Travel LLC, our service fee is not just a charge but a reflection of the value we bring to your travel experience. This fee enables us to dedicate time and resources to meticulously plan your journey, ensuring it's tailor-made to your preferences and needs. We constantly stay updated on travel trends, regulations, and destination insights, often working behind the scenes to handle any unexpected challenges that might arise during your trip.

 

By charging this fee, we can maintain our commitment to providing exceptional service, leveraging our industry relationships to secure exclusive benefits and ensuring your travels are seamless, memorable, and stress-free. In essence, the service fee is an investment in expertise, convenience, and peace of mind.

 

Initial Travel Planning Fee

 

To begin researching and creating a proposal tailored to your travel needs, there is a $75 initial Travel Planning Fee that must be paid in order to start the research/planning process. The payment of this initial Travel Planning Fee will be applied to the Travel Planning Package of your selection, after approving your final proposal.  If the Client choses a package that costs more than $75, the Client will be responsible of submitting payment of the difference applicable when signing the Client Engagement Letter.  If by any chance the Client decides to not proceed with using our travel services, the initial Travel Planning Fee paid will be forfeited and will not be reimbursed. Our Initial Travel Planning Fees are not reimbursable, non-transferrable and cannot be applied to any future travel package.

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Below find a list of services that are included when you engage us as your travel planner:

 

Research - We diligently explore top suppliers to find optimal hotels, airfares, cruises, tours, and other travel-related services tailored to your preferences.

 

Booking/Changes, Itinerary and Documentation - We oversee the complete organization of your travel, from coordinating flights, hotels, and tours to managing check-ins. We provide a custom electronic itinerary, with printed versions available for a $25 administrative fee. Should you require itinerary adjustments pre or mid-journey, we'll facilitate the process, noting that supplier fees may apply. All travel details are re-confirmed pre-departure, with hands-on assistance available throughout your trip.

 

Special Offers Access - Our robust supplier relationships potentially grant you exclusive travel agent rates, additional amenities, or upgrades, if and when available.

 

Destination Requirement Verification - We share resources to help you determine essential travel requirements, including visas, vaccinations, and other entry prerequisites for your destination.

 

Supplier Representation and Liaison - Should any issues arise with any service provider during your trip, we'll intervene on your behalf.

 

Emergency Intermediary - If you opt for travel coverage through Never Stop Packing Travel LLC, we act as a bridge (liaison) between you and your insurance provider during any emergencies, assisting with claims or any other urgent matters. We also can manage lost luggage claims with airlines, ensuring your belongings reach you.

 

Lost Travel Documents Assistance - In the event of document loss, we can assist you with digital copies of your documents, assuming you provided us with such copies prior to traveling. Printed copies are available on request.

 

Basic Services for Travel Planner Packages

 

Each Travel Planner Package has its own unique benefits which may vary, depending on the package.  Below find a brief description of the basic services included in all of the Travel Packages:

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Destination Research | Handle all the research, based on your needs, and provide the top 2 recommended destination spots. Suggestions will be provided in the case where you are unsure where to go on vacation. 

 

Accommodations | Suggestions with the top 2 best accommodations options, based on your needs/preferences and budget

 

Proposal | Proposal for up to 2 destinations spots, including airfare, hotel/resort accommodations and transfers (if required). This package includes 1 proposal revision. Each additional revision will incur a $25 fee.

 

Safety | Will provide a list of local hospitals, embassies, and local emergency numbers, for your reference.

 

Support | Messaging/Phone support during the length of your trip.

 

Travel Planner Package Fees are payable at the time of agreement and are non-refundable and non-transferable.  In the unfortunate event that plans are cancelled or if the itinerary is not fulfilled for any reason, these Travel Planner Packing Fees remain non-refundable and non-transferable.

 

Below find a description of the different types of Travel Planner Packages available:

 

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Basic Travel Planner Package - $75

 

This package is ideal for the budget traveler looking for a simple plan. It includes the following services:

 

Destination Research | Handle all the research, based on your needs, and provide the top 2 recommended destination spots. Suggestions will be provided in the case where you are unsure where to go on vacation. 

 

Accommodations | Suggestions with the top 2 best accommodations options, based on your needs/preferences and budget

 

Proposal | Proposal for up to 2 destinations spots, including airfare, hotel/resort accommodations and transfers (if required). This package includes 1 proposal revision. Each additional revision will incur a $25 fee.

 

Safety | Will provide a list of local hospitals, embassies, and local emergency numbers, for your reference.

 

Support | Messaging/Phone support during the length of your trip.

 

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Premium Travel Planner Package - $150

 

This package dives deep with tailored plans for the ultimate experience. It includes the following services:

 

Destination Research | Comprehensive destination research for up to 3 destinations. Will include information on local culture, history, festivities, and must-knows.

 

Accommodations | Suggest the top 3 best accommodations options, based on your preferences, ranging from mid-range to luxury spots.

 

Itinerary | You will get a detailed daily itinerary which will include attractions, activities, and relaxation spots that will go accordingly with your preferences and needs.

 

Proposal | Proposal for up to 3 destinations spots, including airfare, accommodations, and transfers (if required). This package includes up to 2 proposal revisions. Each additional revision will incur a $25 fee.

 

Booking Assistance | Assistance making spot and restaurant reservations, as well as getting event tickets.

 

Gastronomic Guide | Will provide some local dining suggestions where you can savor the destination with top eateries, from street food to fine dining.

 

Transportation | Recommendations from scenic routes to efficient local transit options.

 

Basic Local Etiquette and Tips |Quick tips on local customs & etiquette.

 

Shopping Guide |Best places to buy souvenirs, local crafts, and specialties.

 

Nightlife Recommendations |Handpicked nightlife venues, from vibrant local spots to cultural performances.

 

Safety | Will provide a list of local hospitals, embassies, and local emergency numbers.

 

Support | Messaging/Phone support for real-time recommendations and changes during the length of your trip.

 

 

Luxury Experience Travel Planner Package - $300

 

This package is for those seeking a lavish and stress-free vacation and where you will experience luxury travel redefined with our custom-made plans, curated for discerning travelers. It includes the following services:

  

Luxury Destination Overview| Focusing on high-end experiences and exclusivity with detailed insights into the high-end offerings of the locale.

 

Luxury Accommodations | Booking of 5-Star resorts, boutique hotels, or exclusive villas.

 

Daily Itinerary | Tailored to personal interests and luxury preferences.  Personalized with daily activities and reservations, balancing relaxation and adventure.

 

Proposal | Proposal for up to 3 destinations spots, including airfare, accommodations and transfers and any other ancillary service needed. This package includes up to 3 proposal revisions. Each additional revision will incur a $25 fee.

 

Gourmet Gastronomic Guide | Bookings at Michelin-starred restaurants, private chefs and exclusive culinary experiences.

 

Private Transportation |Coordination of transfer and/or transportation services such as limousines, private chauffeured cars, private jet or any other elite mode of transportation.

 

VIP Experiences | Get access to private shows, members-only clubs, and exclusive experiences.

 

Basic Local Etiquette and Tips | Quick tips on local customs & etiquette.

 

Personal Shopping Assistance | Guidance on luxury shopping, including private viewings.

 

Wellness and Relaxation | Reservations at top-tier spas, wellness centers, and retreats (if required).

 

Safety | Will provide a list of local hospitals, embassies, and local emergency numbers.

 

Support | Premium messaging and phone support service prior to departure and 24/7 messaging and phone support, for a seamless travel experience, during the length of your trip.

 

  

Group Travel Planning Package - $400

 

This package provides tailored travel solutions for groups of families, friends, and corporate groups ensuring memorable moments for everyone! How many guests are considered a group?, anything greater than 8 people. It includes the following services:

 

Group Dynamics Analysis | Understanding the diverse needs of group members for a balanced trip. (Kids, teens, adults, seniors)

 

Destination Shortlist | Top 3 destinations fitting the group's collective interests and needs.

 

Accommodation Recommendations | Best options for group stays such as villas, suites, adjacent rooms, or group-friendly hotels, based on the group preferences.

 

Proposal | Proposal for up to 3 destinations spots, including airfare, accommodations and transfers and any other ancillary service needed. This package includes up to 3 proposal revisions. Each additional revision will incur a $25 fee.

 

Group Activity Itinerary | Day-by-day plan, including attractions and activities catering to all ages and interests.

 

Dining Reservations |Suggestions and reservations for restaurants suitable for groups, considering diverse dietary needs and preferences.

 

Group Transport Solutions | Recommendations for large vehicles, charters, or other modes ideal for group transit.

 

Event/Group Booking Assistance | Help with booking group tickets to attractions, shows, or events, ensuring adjacent or grouped seating where possible.

 

Transportation | Recommendations from scenic routes to efficient local transit options.

 

Basic Local Etiquette and Tips | Quick tips on local customs & etiquette.

 

Shopping Guide |Best places to buy souvenirs, local crafts, and specialties.

 

Safety | Will provide a list of local hospitals, embassies, and local emergency numbers, for reference in case of an emergency.

 

Support | Premium messaging and phone support service prior to departure and 24/7 messaging and phone support, for a seamless travel experience, during the length of your trip.

  

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FEES

 

Due to the cumulative nature of credit card processing fees, which may seem minor at first glance but add up substantially over time, clients will find these fees incorporated into all invoices and are responsible for paying them. This ensures that we can continue to deliver exceptional value without compromising on the custom-made experiences we curate for you. We have named this the charge a "convenience fee". The Convenience Fee entails of a charge of 4.5% of each invoice + a charge of $0.30 for each payment processed via credit card. We appreciate your understanding and are available to discuss any concerns or provide further clarity on this matter.

 

Additional Proposal Revisions - $25 for each trip component (ex. hotel, flights, transportation, reservations, etc.). This would be in addition to any change or cancellation fees each supplier may charge you.

 

Printed Itineraries & Documents - $25

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Full Trip Cancellation - $50

 

 

What can be considered a revision?

 

  1. Destination Changes: Adding, removing, or substituting travel destinations based on preferences, safety, or other factors.

  2. Activity Adjustments: Modifications to tours, events, or activities planned in the original itinerary.

  3. Accommodation Updates: Changing hotels or lodging options based on feedback, availability, or budget adjustments.

  4. Travel Dates: Shifting the travel dates based on client availability or to take advantage of certain events or seasons.

  5. Transportation Modifications: Changes in the mode of transport, supplier, routes, or timing based on client preferences or logistical considerations.

  6. Meal and Dining Options: Adding, removing, or altering dining reservations or suggestions based on dietary needs or new recommendations.

  7. Budget Alterations: Adjusting the proposed expenses to align with the client's budget or updated cost estimates.

  8. Duration Changes: Extending or reducing the number of days in a particular location or for the entire trip.

  9. Special Requests: Incorporating any unique experiences, visits, or requirements the client might have emphasized after the initial proposal.

  10. Safety and Health Measures: Updates related to health advisories, vaccination requirements, or other safety measures, especially in changing global conditions.

  11. Local Experiences: Adding or removing local experiences or cultural activities based on feedback or new discoveries.

  12. Backup Plans: Suggestions for alternative activities or plans in case of unforeseen circumstances, like bad weather.

  13. Additional Information: Incorporating more detailed information on particular aspects of the trip, like historical background, cultural significance, or local tips, which were not included in your selected travel package.

 

 

INDIVIDUAL COMPONENT FEES

 

Below find a list of trip components and their corresponding revision fees. These fees are applicable for each change and/or cancellation of each component.

 

  • Airfare (Domestic or International) | $25 for each reservation (no matter the number of people in the reservation)

  • Hotel / Resort | $25 per reservation 

  • Rail / Car Rental | $25 per reservation 

  • Land Excursions / Tours | $25 for up to 2 excursions/tours reservations

  • Theme Parks | $25 per park 

  • Ground Transportation | $25 per ride

  • Hotel / Airport Transfers | $25 per roundtrip 

  • Ancillary Services (Reservations at restaurants, concerts, theater tickets, etc.) | $25 per reservation

  • Reservation Changes | $25 per transaction

  • Coordinating/Purchasing Travel Insurance | $25 per policy

  • Cancellations for Full Trip | $50

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For a full description of our services and fees read our Terms & Conditions.

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PAYMENT METHODS

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The Agency's Travel Planning Packages and fees may be payable via direct invoice, with a credit card, or through any the below payment methods:

 

PayPal: paypal.me/NeverStopPacking 

Venmo:   https://account.venmo/u/NSPTravel

CashApp:   https://cash.app/$NSPTravel

 

If the Client cannot submit the fee payment through any of the above payment methods, the Agency should be contacted to make other payment arrangements. Charges that are for Supplier services such as hotels, resorts, flights, etc., must be paid via direct invoice only, in addition any fee applicable.

 

Charges will be reflected in the Client's credit card statement either as Never Stop Packing Travel LLC (the Agency) or in the name of any supplier (airline, hotel, cruise line, etc.) used to book the travel components of the Client's vacation.

 

Upon the Client's approval of this engagement letter, and after receiving it signed by the Client, the Client will get an invoice where the Client will securely enter credit card details to process the payment for the selected Travel Planner Package.

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Feel free to reach out with any questions. Book a complimentary Vacation Planning Session at whatever day or time fits your schedule. I am here to serve YOU!

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