Privacy Policy
Updated October 13, 2021
Key terms used in the Privacy Policy are: “Policy” refers to this Privacy Policy, “Effective Date” refers to the date this Privacy Policy goes into effect, Never Stop Packing Travel, LLC here in referred to as “NSPT”, “Never Stop Packing”, “tthe agentAgent” or “the the Aagency”, “the Company”, and/or “us/our” and you, here in referred to as “youYou/your”, “the Client”, “the Traveler”, “the Passenger”, “the Purchaser” and/or “the User”.
We at Never Stop Packing Travel, LLC value our customer’s privacy and will do whatever is reasonably necessary to ensure that your information stays safe and secure. This Policy details the information we collect, what we do with this information and how it is stored. This Policy applies to information we collect about you when you visit our website and social media that we participate in. By visiting our website and purchasing our products/services, you agree to the terms of this Privacy Policy.
This Policy is applicable as of the effective date noted above. Any changes or updates to this Policy will be posted at www.NeverStopPacking.com. Policy changes may occur without notice. It is the responsibility of the User to periodically review this page for any Policy updates or changes. Current clients will be emailed a copy of this Policy and any subsequent Policy updates.
What Personal Information do we Collect?
Personal: We collect your personal information (and that of your travel companions) that is provided to us directly by You or your travel sponsor, as applicable, to provide you with the products and services you have requested for your trip. In most cases, it consists of your full legal name, address, email address, phone numbers, government issued identification numbers, passports, personal health information and credit card information. We may also collect your date of birth, gender, arrival and departure dates, locations and times, airline, hotel or car rental, frequent loyalty numbers, seat preferences, Known Traveler and Global Entry number, and other travel related information.
Financial: Financial information is voluntarily provided to Company upon User’s request for travel services. This includes, but may not be limited to, your credit card number, expiration date and security code as well as information matching you with the supplied credit card.
Social Networking: If you choose to network with us on social media, we may gather personal information about you as listed on your personal social media page(s). To limit the information we receive from your social media accounts, please adjust the settings on those accounts.
Information We May Collect Through Automatic Data Collection Technologies
Company and third-party service providers may collect derivative data from you by virtue of you accessing our website which includes, but is not limited to, cookie information, IP address, search terms, type of device, browser type, date/time you visited our website, and the specific pages you view. This data may or may not include personal data. If you access our website using a mobile device, our servers may collect information about your device name and type, your phone number, your country of origin, and other interactions with our website. Derivative data collected by third-party service providers generally does not identify a specific individual.
We may use Google Analytics, which collects the cookie data. Go to https://policies.google.com/technologies/partner-sites for an explanation of how it collects and uses data. By using our website, you consent to our use of cookies. We may also use IP addresses to identify a visitor when we feel it is necessary to enforce compliance with our website’s Terms and Conditions, or to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights or property, our website, or other users.
How Do We Use Preference Based Advertising, Analytics, and Services?
We currently do not share your information that we collect for preference-based advertising purposes, and we do not currently have any plans to do so.
How your Information is Used
Never Stop Packing Travel, LLC does not sell your information to third parties. We may use your personal information to: improve your browsing experience, send you important (non-marketing information regarding changes in the online environment, send you our newsletter and other marketing communications relating to our business, collect payments from you and administer our website.
How is the information stored?
We take great pride in making sure that your information is protected and secure. We partner with various third-party software companies, (e.g. Customer Relationship Manager, Email Marketing Software, or any other tools that allow Never Stop Packing Travel, LLC to run its business and fulfill its business obligations), to securely store your data. NSPT may also use third party software and websites to securely transmit and process that data (e.g. travel supplier website). Although we cannot guarantee 100% that the third-party software and website will not be breached, we do review the privacy and security policy of third-party providers to ensure that any third-party providers with whom we partner uses high levels of encryption to keep your data safe and secure.
How long is Information Stored?
Your data will be stored so long as it is needed to fulfill a legitimate business purpose of the Company. You may elect to have your data removed from the Company’s databases. Such request must be made in writing to the Company’s attention using the contact information included with this Policy. Please note that the NSPT may not be able to remove all information from our database if it is being used for a legitimate business purpose at the time the request is made. Also, Never Stop Packing Travel, LLC cannot remove your information from the database of third-party suppliers that the Company used to fulfill a contract or for a legitimate business purpose. NSPT will advise what information is unable to be removed from the database, if applicable, upon receipt of your request.
Grounds for Using and Processing Your Data
Legitimate Business Interests: We value our customers and want to keep you informed. From time to time, we may use your information to provide you with valuable updates in products/services as well as other information deemed necessary. We also may use your information to move forward our business.
Performance of a Contract: If you decide to utilize our services, your information will be used in any way necessary to provide that service to you.
By Law: If at any time we are required by law to disclose your personal information, we must comply and, if possible, will provide notice to you of such disclosure.
Protect the Company: Your information may be disclosed to protect our company, including investigating and remedying any violations of our rights or policies. We may also disclose your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or to exercise or defend against legal claims.
Advertisers: We may use third party advertising companies to run and manage our ads, such as Facebook and Instagram, and may do so to produce ads that appears when you visit our website. These companies may use information about your visit to our website and other websites that are contained in web cookies (as previously described) to offer you personalized advertisements about goods and services that might interest you. We cannot control the activities of such other advertisers or websites. You should consult the respective Privacy Policies of these third-party advertisers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices.
Who Do We Share Your Information with and Why?
We will only share your information, when necessary, to fulfill your travel request. Your information may be shared with:
Travel Suppliers: We may share your personal information, as needed, with, but not limited to, airlines, cruise lines, hotels, car rental companies, partnered travel agencies, tour operators, transportation suppliers, visitor bureaus, other travel services providers, any other person(s) or entity(ies) necessary to fulfill the contract or by law and for whose services you have requested our assistance. We enter this information in the Global
Distribution System (GDS), which passes it on to the travel suppliers or enter the information directly to the Supplier’s website.
Email Communications: We may share your email contact information with our partners to assist with marketing our products and services. You may unsubscribe from receiving future commercial email communications from us by clicking the “unsubscribe” link included at the bottom of any marketing emails. However, we reserve the right to send you transactional emails such as customer service communications in connection with the products or services you have purchased.
Transfer of Assets: We do not sell or lease personal information or provide a list of our customers to third parties. However, if another entity acquires us or all (or substantially all) of our assets, the information we have about you will be transferred to and used by this acquiring entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.
Other Sharing: We may also share your information to protect and defend our rights and/or property.
Corrections: If you wish to make corrections to any personal information you have provided, contact us at info@neverstoppacking.com.
Do Not Track Disclosures: We do not take any particular action based on browser based Do Not Track (DNT) Notices; we do not track your use of other websites, nor do we have plans to do so.
Communication from Third Parties
Many of the Company’s third-party suppliers may directly communicate with you, most likely via email. This communication may be promotional in nature or include information about your travel itinerary. Your information was furnished to them in order to fulfill your request for travel services. If you do not wish to be contacted by these suppliers, please use the information in their privacy policy to request they cease communicating with you.
Review and Update your Information
We may periodically review with you and update your personal information that is on file. You can review your information with us by request. You may also instruct us to change any inaccurate data or to erase data that is no longer required for a specified purpose. Please send us an email to: info@neverstoppacking.com and we will provide instructions on how to review your file, confirmation that information has been changed and/or erased, within 30 business days of receipt of your request.
GDPR Compliance
We strive to maintain compliance with the EU’s General Data Protection Regulation (GDPR). You can read or download the GDDPR here: https://gdpr-info.eu. IF you reside in the EU and still do not feel comfortable using our website, we recommend closing your browser window and using an alternate website. Our products and services are only offered to those who permanently reside in the United States. Beyond the information obtained by virtue of visiting this site, no further information will be obtained and stored by persons who are not permanent residents of the United States.
California Privacy Rights
The State of California has established its own unique regulations that apply to California residents. If you are a California resident, you have the right to obtain from us, once per year and free of charge, information regarding what information we disclose to third party marketers, and the names and addresses of each third party to whom we disclose your data. If you are a California resident and would like to make such a request, please use the contact information listed in this policy.
If you are a California resident and under the age of 18, you have the right to request that we remove any data that you publicly post on our website. To request removal of your data, please use the contact information listed in this policy. Note that while we will remove your data that is publicly posted on our website, we may not be able to completely remove that data from our systems.
Communication of Policy Changes
Updates to this policy will be posted on our website. There may be links to this policy in email communications or on our social media pages. Current and past customers will receive an email notifying you when this policy has been updated.
Third Party Privacy & Links
We partner with other third-party sites to bring you the best services. We may have links on our website so you can access these sites if you so choose. These sites may have their own privacy policy and the Company is not responsible for the policies and procedures of these sites or any unlawful taking or use of this data though the third-party site.
Cookies Usage
Third parties, such as Google, use cookies to collect and analyze data as allowed by applicable laws. When you access our website, a cookie is placed on your computer by our Content Management System (CMS) Wix, which uses a session cookie. This temporary cookie is not used for tracking purposes, it’s an essential and strictly necessary part of providing content to you through our CMS. Most browsers allow you to block cookies. Some browsers allow you to to block only third-party cookies. Check the help section of your particular browser to find out mor information about blocking cookies. By continuing to us e our website, after having been informed about the use of cookies, you are indicating to us that you consent to the use of cookies as set out in this Policy.
How you can Keep your Information Safe
Keeping your information safe is the responsibility of both, the Company, and you, the User. The Company will abide by this policy and make every effort to keep your information safe and secure. We will not request you send your personal information via email or other unsecure means. We will use secure technology to gather any personal information, such as a secure forms, encrypted emails, or access to a secure database. Please do not email, text or use other unsecure means to provide the Company with your personal information. If you are providing personal or financial information to the Company via the telephone, please make sure you are doing so in a secure environment. We are not responsible for breach or damages due to loss, due to information being transmitted to the Company in an unsecure manner.
Disclaimer/Hold Harmless
We pride ourselves in putting forth best efforts to keep your information safe and secure. However, no process is 100% secure. By securing travel arrangements with Never Stop Packing Travel, LLC, you agree to indemnify and hold NSPT harmless to any data breaches and any injuries or losses caused by said breach.
As previously stated, the Company is a neutral third-party partnering you with various suppliers in order to build the best travel itinerary to meet your needs. The Company does not own, operate or control in any way the suppliers we bring to you. Therefore, this Policy does not extend past this Company. As your itinerary is built, you will have access to the relevant suppliers’ policies to review. By virtue of securing travel services through this Company, you will also be bound by the suppliers’ policies and procedures. It is your responsibility to read and fully understand the policies of each of the supplier(s) and agree to indemnify and hold Never Stop Packing Travel, LLC harmless from any data breaches of any third party or supplier including any injuries or losses caused by said breach.
Law For Disputes
This Privacy Policy is construed in accordance with United States law. Any dispute arising out of or related to the information contained herein is subject to adjudication in the state of New York, United States.
Severability
If any provision of this Policy shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If a court finds that any provision of this Policy is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.
Changes to This Policy
We may from time to time make changes to this Privacy Policy to reflect changes in legal or regulatory obligations or changes in the manner in which we deal with personal information. We will post any revised version of this Privacy Policy on our website www.neverstoppacking.com. Any changes will be effective on the effective date stated in the revised Privacy Policy. If there are significant changes, we may provide more prominent notice or obtain your consent, if required by law.
How to Contact Us: If you have any questions regarding this Policy they can be sent to: Never Stop Packing Travel,LLC, info@neverstoppacking.com
Entire Agreement: This Privacy Policy constitutes the entire agreement between the User and the Company relating to the use of user’s information.
Printable Copy: A printable copy of this Policy can be obtained by emailing info@neverstoppacking.com